SHIP – State Health Insurance Assistance Program

SHIP – State Health Insurance Assistance Program

The State Health Insurance Assistance Programs (SHIPs) provide local, in-depth, and objective insurance counseling and assistance to Medicare-eligible individuals, their families, and caregivers.

Use this website to find your local ship. For Texas visit:  https://www.hhs.texas.gov/services/health/medicare

Questions SHIPs can answer: 

  • Considering making coverage changes during Medicare’s Annual Election Period (Open Enrollment)?  Contact your SHIP for one-on-one assistance with reviewing health or prescription drug plan options.
  • Worried about the out-of-pocket costs associated with Medicare? Contact your SHIP to find out about assistance programs you or your loved one might be eligible for.
  • Unsure about Medicare’s eligibility criteria? SHIPs can help you understand the guidelines.
  • Wondering what Medicare does and doesn’t cover? Medicare can be complicated. Contact your SHIP for answers.
  • Confused about who pays first, Medicare or another insurance? SHIPs can explain how Medicare works with supplemental policies, retiree coverage, Medicaid, and other insurers.  
  • Uncertain of yours or your loved one’s rights, under Medicare? Contact your SHIP for assistance.
  • Can’t find your SHIP? Use the SHIP Locator or call 1-877-839-2675.
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