Utility Scams to watch out for


December 27, 2021


Reading Time: < 1 minute

Many electric, water, and natural gas customers throughout the country are being targeted by impostor utility scams. Scammers also take advantage of natural disasters and other disruptive scenarios when households are otherwise preoccupied. They target customers by phone, in-person, and email. 

Tips for avoiding utility scams:

  • Emails are not secure.
    Your utility will never ask customers to provide personal information using email. This includes a Social Security numbers, driver’s license number, password or financial information.
  • Pre-payment is NOT required.
    The utility will never ask customers to purchase a prepaid debit card to avoid service disruption.
  • Home entry is NOT required to test your water.
    Water employees never need to enter your home to take water samples or to investigate a water or wastewater issue.

It is important customers call their utilities directly to check on the status of their accounts if they are ever unsure about the authenticity of a caller or the identity of a service worker, or if they suspect any fraudulent activity. Report suspected scams to the Police and notify your utility.

We hope this information is helpful to you in the important work you do as a family caregiver.
For more resources, subscribe to our free eNewsletter!


Print Friendly, PDF & Email

Related Posts

8 Terrible Senior Scams

8 Terrible Senior Scams

Seniors are targeted everyday through e-mail, regular mail, and the telephone. Nearly every scam is designed to trick you into either sending money or providing your personal information. The first way scammers do this is to get you to believe something good will...

read more
Protect Yourself from Social Security-related Scams

Protect Yourself from Social Security-related Scams

SCAM ALERT - The Social Security Administration will never threaten, scare, or pressure you to take an immediate action. If you receive a call, text, or email that... Threatens to suspend your Social Security number, even if they have part or all of your Social...

read more