Did you know the Alzheimer’s Association has a free 24/7 helpline (800-727-3900)?
It’s available around the clock, 365 days a year. Through this free service, specialists and master’s-level clinicians offer confidential support and information to people living with dementia, caregivers, families and the public.
Contact the Helpline day or night to:
Speak confidentially with master’s-level care consultants for decision-making support, crisis assistance and education on issues families face every day.
Learn about the symptoms of Alzheimer’s and other dementias.
Find out about local programs and services.
Get general information about legal, financial and care decisions, as well as treatment options.
Receive help in your preferred language through their bilingual staff or translation service, which accommodates more than 200 languages.
Dial 711 to connect with a TRS operator.
Their professional staff has the knowledge to address a variety of topics:
Memory loss, dementia and Alzheimer’s disease.
Medication and treatment options that may delay clinical decline or help temporarily address symptoms for some people.
Tips for providing quality care.
Recommendations for finding quality care providers.
Strategies to reduce caregiver stress.
Legal and financial documents for future care.
Aging and brain health.
Referrals to local community programs and services.
Three ways you can connect with the Helpline:
Call. Available around the clock, 365 days a year: 800.272.3900. Dial 711 to connect with a TRS operator.
Chat. Visit alz.org/helpline and click the “Live Chat” green button on the page to connect with a member of our Helpline staff. Live chat is typically available from 7a.m.-7p.m. (CST) Monday through Friday.
Message. Complete the form found at alz.org/contactus to let them know your questions. They will respond within 24 hours.
Note: The Alzheimer’s Association Helpline staff does not perform diagnosis. If you or someone you care for is having memory problems, please see your doctor.
The 24/7 Helpline is supported in part by a grant from the Administration on Aging, U.S. Department of Health and Human Services and by grant number 90ADCC0001-01-00 from the U.S. Administration for Community Living, Department of Health and Human Services, Washington, D.C.
We hope this information is helpful to you in the important work you do as a family caregiver.
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