This presentation offers a comprehensive guide to understanding long-term care options. Participants will learn to differentiate between various facilities, such as nursing homes and assisted living, and determine the appropriate level of care. The session will equip attendees with the knowledge and tools to navigate the selection process effectively, advocate for quality care, and understand the role of ombudsmen in supporting residents and families.
Watch the replay here:
Hosted by: Wellmed Caregiver Teleconnection
Speaker: Suzanna M. Sulfstede, LMSW
Suzanna Sulfstede has served as the Director of the Long-Term Care Ombudsman Program at The Senior Source and the Managing Local Ombudsman for the Dallas County program for nineteen years. Prior to this, she served as the director of an intergenerational volunteer program at The Senior Source and as a nursing home social worker. Suzanna received her B.A. in Psychology from the University of Arkansas, Fayetteville and her Masters’ in Social Work from the University of Texas in Arlington, and she is licensed by the State of Texas as a Licensed Master Social Worker. Suzanna is widely recognized as an expert in this field and was previously appointed by the Governor to serve on a Nursing Facility Advisory Committee, which advised the Texas Health and Human Services Commission on issues related to nursing facilities and Medicaid managed care. She has also served on multiple statewide workgroups, and most recently participated in one tasked with reviewing and commenting on draft state rules about the Ombudsman Program. Suzanna advocates for the quality of life and care for the frail, elderly and disabled residents in Dallas County nursing homes and assisted living facilities.
