Volunteer Ombudsman Training
Help Voices Be Heard! Listen with Empathy Communicate with Diplomacy Advocate for Quality of Life and Quality of Care Be a Volunteer Ombudsman.
The North Central Texas Area Agency on Aging needs committed volunteers to help protect the rights of nursing home and assisted living facility residents.
• Free Certification Course
• Hands-on Training
* Continuing Education
• Ongoing Support
• Flexible Hours
Initial Certification Online Training:
October 15, 2026 through January 7, 2027
One evening per week, 6:00 p.m. – 8:00 p.m., for 10 weeks Followed by five hours of in-person training
For program information and application process, please contact: Lisa Walker, Ombudsman Program Specialist
www.nctcog.org/aging-services/older-adults
We hope this information is helpful to you in the important work you do as a family caregiver.
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